GENERAL
How do I cancel an order?
All orders once placed are finalized and products are not able to edited or changed. Orders are shipped as quickly as possible and cannot be cancelled once they have been submitted.
All orders once placed are finalized and products are not able to edited or changed. Orders are shipped as quickly as possible and cannot be cancelled once they have been submitted.
What is your return policy?
Due to the nature of our business selling personal care goods (such as beauty products) we unfortunately only accept returns of unopened products after 3 days of being received.
You can always contact us for any return question at fantasyappeals.customerservice@gmail.com.
Damages and issues
Please inspect your order upon acceptance and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
How do I contact customer service?
You can contact us Monday – Friday between 9:00am – 5:00pm PST at info@fantasyappeals.com or +1 248-795-9254
PRODUCT INFORMATION
What is the most dramatic Lash?
The most dramatic Lash style is “But I Digress”. We recommend these lashes for the more bolder looks.
The most dramatic Lash style is “But I Digress”. We recommend these lashes for the more bolder looks.
What is the most natural Lash?
The most natural Lash style is “Essential”. We recommend this lash for anyone newer to wearing lashes or for the simple, everyday look.
How do I apply my Lashes?
For information on how to apply, remove or care for your lashes check out our How To Tutorial page here.
Do the Luxury Faux Mink Lashes come with glue?
No, the Luxury Faux Mink Lashes do not come with lash adhesive. Lash adhesive is sold separately. You can use any temporary lash adhesive to apply your lashes.